Can I return items ordered online to a store?

We are sorry to hear that you need to return the item(s) you have purchased.

We no longer offer web order returns to our stores, if you purchased an item from our website, this needs to be returned via mail. Please see below our guidelines below.

Please follow the returns instructions included in your parcel.

If you cannot find this information, did not receive it, or you have questions, please contact our Web Orders team on:

They will be able to help you with your return, provide you with the correct address and everything else you need to complete the return!

All refunds will be issued to the same payment method used for your order.

Please contact us if you have queries and we can ensure your refund goes as planned! Thank you for shopping with us and please don’t hesitate to reach out.